Terms of Service

    Windblown Travel, LLC — Governed by the laws of the State of Indiana

    California Seller of Travel #2090937-50 · Florida ST15578 · Washington UBID #603189022

    Preamble — Who Windblown Is

    Windblown Travel, LLC d/b/a Windblown Travel acts solely as a booking agent for disclosed principal Suppliers (tour operators, cruise lines, hotels, airlines, ground transportation, and similar providers). Windblown is not the source or provider of travel services. By planning travel with Windblown, the client agrees to these Terms.

    Section 1 — Use of Windblown Services

    • Client must be at least 18 years old and have legal authority to enter agreements
    • Client is financially responsible for all bookings made on behalf of themselves and their traveling party
    • All information provided must be true and accurate
    • Speculative, false, or fraudulent reservations are prohibited
    • Separate Supplier terms and conditions apply to each booking

    Section 2 — Payments and Cancellations

    • Client is responsible for all charges, fees, duties, taxes, and assessments
    • Submitting a credit card authorization allows Windblown to purchase travel on the client's behalf
    • Chargebacks: Except in cases of fraud, clients agree NOT to dispute charges with their bank or credit card company to avoid booking terms. Windblown may collect all costs including attorney fees related to any chargeback attempt
    • Client must provide a new card number if the card on file is compromised
    • All payments are due before departure per each Supplier's terms
    • Failure to make final payment may result in cancellation and forfeiture of funds
    • Some bookings have NO REFUND once made and deposited
    • All cancellation requests must be submitted in writing to Windblown
    • Third-party Supplier cancellation penalties apply; fees charged to authorized payment method

    Section 3 — Travel Documents

    • Each client is responsible for obtaining valid passport, visas, and all required documents
    • Name, date of birth, and gender on ID must exactly match airline tickets and booking records
    • Windblown strongly recommends passports valid for 6 months beyond the return date
    • Non-US citizens may require additional documentation; clients must inform Windblown if traveling on a non-US passport
    • Windblown is not responsible for visa denials or lost payments if a visa is not issued
    • Upon receiving travel documents, clients must review all information immediately and contact Windblown if corrections are needed
    • Children and minors may require authenticated consent forms; minors traveling with one parent may be denied entry without proper documentation
    • Acceptable ID information: tsa.gov
    • Minor travel consent: cbp.gov

    Section 4 — Individual Entry and Exit Requirements

    • Each country has its own rules regarding past criminal offenses
    • Clients with criminal records must contact the destination country directly
    • Example: Travelers to or through Canada with a DWI record should review Canadian entry requirements
    • Resources: travel.state.gov and Canada inadmissibility information

    Section 5 — Hazardous Materials

    • Federal law prohibits hazardous materials on aircraft including explosives, compressed gases, flammable liquids, oxidizers, poisons, corrosives, and radioactive materials
    • Violation can result in 5 years imprisonment and $250,000 or more in penalties
    • Small quantities of medicinal or toilet articles up to 70 oz total are exempt
    • Prohibited items: tsa.gov prohibited items

    Section 6 — Insecticide Notice

    Some countries require airlines to treat cabins with insecticides before or during flight. For the current DOT list of affected countries and airlines, visit: dot.gov aircraft disinsection requirements

    Section 7 — Health and Immunizations

    • Clients must have proper immunizations, health screenings, and documentation before travel
    • Windblown is not responsible for accuracy of health or vaccination requirements
    • Some inoculations must be recorded on a valid vaccination certificate
    • Resources: travel.state.gov and CDC travelers health

    Section 8 — Air Travel, Schedule Reconfirmation, Check-In

    • Windblown is not responsible for air schedule changes
    • Departure taxes in some countries must be paid in cash only
    • Failure to use a reservation may cancel all continuing and return flights and forfeit airfares
    • Airline e-tickets expire 1 year from issue date unless fare rules state otherwise
    • Recommended check-in: Domestic 2 hours, International 3 hours before departure
    • Reconfirm flights: Domestic at least 24 hours prior, International at least 72 hours prior

    Section 9 — Right to Correct Errors

    Windblown reserves the right to correct any pricing errors or omissions. All offers and Supplier promotions are subject to availability and may change without notice. Clients are advised to book early to avoid fare increases and late booking fees.

    Section 10 — Airline Tickets and Liability

    • An airline ticket is a contract between the client and the air carrier, not Windblown
    • Windblown does not control airline operations and is not liable for personal injury, property damage, delays, cancellations, baggage fees, airline policies, bankruptcy, or cessation of operations
    • Windblown does not hold client funds for airline tickets and is not the Merchant of Record
    • Refunds for flights must come directly from the airline, not from Windblown
    • Frequent flyer mileage accrual is at the airline's discretion; Windblown has no liability if miles or points are denied
    • Seat assignments are not guaranteed; most airlines charge fees to pre-book seats

    Section 11 — Unused Arrangements, Minimums, and Alterations

    • No refunds for unused portions of tours, cruises, or packages when based on contract rates
    • Group tours may require minimum passenger numbers; if minimums are not met, surcharges may apply or the tour may be canceled per the operator's cancellation policy
    • All booking change requests must be submitted in writing to Windblown
    • Itinerary alterations due to weather or other causes are at the Supplier's sole discretion; Windblown bears no responsibility

    Section 12 — Wellness Travel

    • Windblown may book yoga, meditation, medi-spa, and similar wellness activities
    • Windblown has no specialized knowledge of wellness practices and makes no representations about practitioner qualifications
    • Windblown makes no guarantees of health improvement from wellness activities
    • Client acknowledges voluntary participation and assumes all risks including physical or psychological injury, illness, disability, or death

    Section 13 — Limitations of Responsibility

    • Windblown acts solely as a booking agent; each Supplier is an independent entity
    • Windblown disclaims all liability for personal injury, property damage, acts, errors, omissions, delays, or irregularities caused by Suppliers
    • Maximum recovery from Windblown is limited to the commission and fees actually received by Windblown

    Section 14 — Risks and Safety

    • Travel to certain destinations carries greater risk; clients should monitor travel advisories daily
    • Key resources: state.gov, tsa.gov, cdc.gov, STEP enrollment (recommended)
    • Windblown does not warrant that travel to any destination is advisable or without risk
    • For Windblown-escorted trips: Windblown has sole discretion whether to proceed or alter itineraries in emergent health or safety situations

    Section 15 — Force Majeure

    Windblown is not liable for failures caused by acts of God, war, terrorism, epidemic, pandemic, quarantine, civil commotion, natural catastrophes, government acts, strikes, fire, explosion, or other unforeseen circumstances beyond Windblown's control.

    Suppliers also have Force Majeure provisions and may vary, postpone, or cancel itineraries at their discretion. Refunds in Force Majeure situations are at the Supplier's sole discretion; Windblown will use reasonable efforts to secure reimbursement where possible.

    Travel insurance is highly recommended on all trips.

    Section 16 — Client Conduct

    • Clients must act responsibly and follow all behavior guidelines from Windblown and Suppliers
    • Windblown and Suppliers may remove a client from any facility or transportation if their conduct endangers themselves or others — no refund in such cases
    • Clients are responsible for any damage or loss they cause and must pay directly to the affected Supplier
    • Baggage and personal effects are the client's sole responsibility at all times

    Section 17 — Travel Insurance

    • Windblown offers access to travel insurance but it is not included in itinerary costs unless specifically noted
    • Coverage may include: Supplier default or bankruptcy, delay, interruption, cancellation, medical evacuation, baggage loss, illness, accidental death, and more
    • Without insurance, cancellation or interruption may result in loss of the full trip cost
    • If a client declines insurance, Windblown requires a signed insurance waiver
    • Windblown is not a licensed insurance broker and cannot guarantee coverage or evaluate policy adequacy
    • Windblown cannot guarantee that any insurer will approve a claim

    Section 18 — Changes to Terms and General Provisions

    Windblown reserves the right to change these Terms at any time; updated versions are effective immediately upon posting.

    • Governing law: State of Indiana
    • Jurisdiction: St. Joseph County, Indiana
    • These Terms constitute the entire agreement between Windblown and the client for travel bookings

    Questions about our terms?

    Valerie is happy to walk you through anything.